# Read the audit log

See who changed what in your workspace and its CRM, including what the assistant did and who approved it.

Updated 27 Oct 2026 · Admin

## What you'll need

- An owner or admin account.

  1. **Open Audit**
   In the sidebar, choose **Audit**. The page opens on the **Changes** tab, newest first, grouped by day.

       [Image: The Audit log page with the Changes, Data access and System tabs highlighted]

  2. **Read a row**
   Each row is one sentence, such as who captured a lead or added a note. Select the arrow at the end of a row to see its details. Where it applies, a link opens the capture or the record in your CRM.

  3. **Switch tabs for other kinds of entry**
   **Data access** lists CRM searches and lookups. **System** lists automatic steps.

  4. **Narrow the list**
   Use **All categories**, **Anyone**, **Any outcome** and **Date range** to filter. Choose **Clear** to start again.

       [Image: The Audit log filter row highlighted, with the category, member, outcome and date range controls]

  5. **Page back through history**
   At the foot of the list, choose **Older entries**. **Latest entries** takes you back to the newest.

Result: you can see what happened, who did it and whether it succeeded.

## Outcome labels

A plain success has no label. Everything else carries a word.

- **Failed**: the action did not complete.
- **Denied**: the action was not allowed.
- **Rejected**: a person chose Reject on an approval.
- **Not decided**: an approval was asked for and nobody has answered.
- **Decided later**: the request is inside the dates you chose, but its answer falls outside them.

When RareMachine support acts on your workspace, the entry says so under **Done by**, in the category **RareMachine support**.

## Frequently asked questions

### Who can see the audit log?

Owners and admins. Anyone else sees “Only workspace owners and admins can view the audit log.”

### Where are CRM searches and lookups?

On the Data access tab. The Changes tab lists only what changed.

### What does Not decided mean?

The assistant asked for approval and nobody has answered yet. Nothing was written to your CRM.