# Check your plan, seats and credits

Read your current plan, how many seats are taken and how much of the monthly credit allowance is used.

Updated 27 Oct 2026 · Admin

## What you'll need

- An owner or admin account. The **Billing** tab is hidden from everyone else, and opening its address shows `Workspace admins only`.

  1. **Open Settings and choose Billing**
   In **Settings**, choose the **Billing** tab.

  2. **Read the plan and the billing period**
   Under **Plan & usage**, a badge names your current plan, and the line beside the heading gives the **Billing period**.

  3. **Check your seats**
   **Seats** shows how many are used out of how many you have. The line under it counts active members and pending invites, because invites count toward seats.

  4. **Check your credits**
   **Credits** shows how many you have used this month out of your ceiling. A line at the bottom of the card gives the included amount. Assistant turns, capture sync, scans and transcription all draw on it.

  5. **Act on a banner**
   If a banner appears, read it first. **Usage limit reached** lists which meter is full. **Workspace frozen** means all usage is denied.

Result: you know your plan, how full your seats and credits are, and when the allowance resets.

For plan names, prices and what each includes, see [Pricing](/pricing). To change plan or seats, see [Change your plan or cancel](/help/billing-and-account/manage-billing).

**Note:** Some plans have a single seat. When you pick one in **Change plan**, a note says it is individual-only and, if you have other members or invitations, asks you to remove them first.

## Frequently asked questions

### What counts as a seat?

Every active member and every pending invitation. Seats cannot go below that total.

### What happens when credits run out?

RareMachine shows “Usage limit reached”. Metered work pauses until the monthly allowance resets or you move to a plan with a larger one.

### What does Workspace frozen mean?

A freeze is an administrative stop on all usage. Changing plan does not remove it, so contact support.

### Where do I compare plans?

On the Pricing page. Plan names, prices and allowances are listed there and nowhere else, so they stay current.
