# Change your plan or cancel

Change plan or seats, pay in the checkout window, find your invoices and cancel a paid subscription.

Updated 27 Oct 2026 · Admin

## What you'll need

- An owner or admin account. The **Billing** tab is hidden from everyone else.

  1. **Open Settings and choose Billing**
   In **Settings**, choose the **Billing** tab and scroll to **Change plan**.

  2. **Pick a plan**
   Open the **Plan** list and choose the plan you want. For what each plan includes, see [Pricing](/pricing).

  3. **Set your seats**
   Enter the number of **Seats**. It cannot be lower than your active members plus pending invitations.

  4. **Check the monthly amount**
   **Billed monthly** shows the total for that plan and those seats.

  5. **Choose Update plan & seats**
   A checkout window opens. Pay there. The button reads **Verifying payment…** while RareMachine confirms it.

  6. **Confirm the change**
   A message says **Subscription active.** and **Billing history** lists the charge with a status of **Paid**. Choose **Open invoice** to view it. A new charge can show **Invoice pending** for a short while.

Result: the badge under **Plan & usage** shows your new plan and **Seats** shows the new total.

**Warning:** If checkout cannot confirm a payment, RareMachine says `We could not confirm the payment outcome yet. Retry verification or check Billing. Do not pay again while this is unresolved.` Follow it. A second payment is a second charge.

## Cancel a paid subscription

Choose **Cancel subscription** at the bottom right of the plan controls, then confirm in the dialog. Your subscription ends immediately and the workspace moves to the plan with no monthly charge, which has one seat. The button is greyed out while you have more than one member or pending invitation, so remove them first.

**Warning:** Cancelling takes effect at once, and the workspace goes down to a single seat.

## Plans managed by our team

A workspace on the Enterprise plan sees **Enterprise is managed by our team** instead of these controls. Choose **Contact us** to change it.

## Frequently asked questions

### How often am I billed?

Monthly. The Change plan form shows the monthly amount for the plan and seats you pick, and the subscription renews automatically.

### Why can I not lower my seats?

Seats cannot drop below your active members and pending invitations. Remove members or cancel invitations first. The form says “Enter a whole number of seats, at least” followed by that total.

### Where are my invoices?

In Billing history at the bottom of the Billing tab. Each charge with an invoice has an Open invoice link.